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Build meaningful relationships, right on your website....Zopim helps you engage, satisfy and delight every visitor on your website, giving them a memorable experience they will never forget. So if you are serious (i mean it:)) SERIOUS) about Customer satisfaction on YOUR WEBSITE this extension is for you....In simple terms, Zopim is a web-based software that allows you to monitor visitors who are on your website and engage them in a chat. This industry is also commonly known as Live Chat or Live Support Software.